Meeting Teams Where They Message - Adding Texting/MMS, WhatsApp, Slack, Telegram, and Discord
John Honovich
Axamy has now integrated with five messaging channels: Texting/MMS, WhatsApp, Slack, Telegram, and Discord. Microsoft Teams is wrapping up and will be the sixth.
Axamy covers a lot of ground — goal tracking, action management, weekly planning, training, check-ins, and update sessions. It also integrates with platforms like Google, GitHub, Notion, and more, pulling in context from the tools your team already uses. You can ask Axamy to plan your week, surface what needs attention, dig into what your team is working on, or get intelligence on how work is progressing. We wanted all of that to be accessible through whatever messaging channel someone is already in, without opening a separate app.
Texting/MMS
Texting is quite rare for a tool like this, and we think it's especially useful for people on the go. There's no app to open, no login — it works through your phone's native messaging app. We've also wired up voice message support: send a voice message and Axamy will transcribe and process it. Useful when you're traveling, on a job site, or moving between meetings and need to quickly update an action or respond to a check-in without typing. Currently supports US and Canada numbers.
WhatsApp is the natural companion to texting for a large part of the world — used by billions of people, particularly internationally, as their primary messaging app. It's two-way, supports voice messages just like Texting/MMS, and the opt-in flow is lightweight. For teams spread across different countries, this is often the channel people are already living in.
Slack
Slack is the most developed integration we've built. We replaced a third-party bot identity early on with a native Axamy bot, which gave us much more control over the experience. Users can @mention Axamy in any channel or thread, the agent reads channel history for context, and you can tag @Axamy directly in a DM with a teammate when you want it in the conversation. The Axamy Slack app has been submitted to the Slack Marketplace, which will make connecting straightforward for any workspace.
Telegram
Telegram has a loyal user base that tends to be technically sophisticated and privacy-conscious — developers, startup teams, international organizations, and communities that have moved away from traditional messaging platforms. For those users, Telegram is where they actually communicate, so that's where Axamy should be too. It's fully two-way, handles direct messages and group conversations, and supports notifications.
Discord
Discord is fully two-way. Axamy connects as a bot, handles direct messages, and can participate in channels. It went from notification-only to full two-way interaction quickly, with agent participation in Discord channels rolling out now.
Microsoft Teams
Teams is in progress now and will be the sixth channel. It's the dominant platform in enterprise organizations, so adding it rounds out coverage across the major ways enterprise teams communicate day to day.
All six channels connect through the same Axamy experience — the same goals, actions, plans, and check-ins, accessible from wherever you already communicate.
